Rideshare Accidents

How to File a Report With Uber or Lyft After an Accident

How to File a Report With Uber or Lyft After an Accident

Uber is the most popular rideshare option for Americans. Lyft is a close second. These companies have made taxis more accessible and have led to increased accidents in the past few years. As a passenger, driver, or pedestrian in an accident, many people we represent are confused and say, ” How do I report it?”

You’re not the only one! Don’t let this discourage you. Lyft and Uber have a process for processing injury claims. After that, they forward the accident information to their insurers. Our Lyft and Uber accident lawyers are licensed in their respective states. They are also experienced in this area to provide more assistance. So that you don’t miss the statute of limitations in your particular state, our lawyers will guide you through how to report a claim to Uber and Lyft properly.

You might be wondering if you were involved in an Uber/Lyft accident.

  • How do I file a report for Uber or Lyft
  • How can I report injuries to Uber/Lyft?
  • Can Uber and Lyft be used to report an accident?

You will find below information on filing your Uber or Lyft report. If you feel there are additional issues that could complicate the matter further, don’t hesitate to contact our attorneys at any time toll-free.

Uber Accident Report

You must file an Uber accident report after the accident. You will also need to file a police report with your local police department. A police report is necessary so that the responding officers can take statements from all witnesses.

You can report an accident to Uber by going to the app’s Help section and then to the support option. Uber support@uber.com, 800-354-8237 if you don’t have the app. You can report as many details as you like, but don’t give a statement unless you have spoken with an attorney. It is often helpful to review your memory to obtain the police report first. This is especially important if you are unconscious or have a poor memory regarding the details of the accident.

Uber and Lyft will contact you by phone to confirm the report. An adjuster will contact you almost immediately. You can expect them to deactivate your account until they have completed their investigation if you are an Uber or Lyft driver.

Lyft Accident Report

Lyft offers an online reporting system that allows them to receive various accident claims. Lyft defines an accident as:

  • Vehicle collision
  • The vehicle collided with an object (for instance, a curb, wall, or tree).
  • Vehicle damage to third-party property

To access your account, you will need to enter your phone number.

If you are a pedestrian who Lyft or Uber hurts, file an accident report

It is more challenging to provide injury notice if the third party cannot access the mobile app. Uber’s accident hotline is 800-354-8237.

After you have filed your Uber or Lyft accident report, their insurance company will contact you

Uber and Lyft will contact you almost immediately (depending on the state of the accident). If you don’t contact a rideshare accident lawyer before speaking with Uber, Lyft, or their insurance company, you should remember these things.

  • Make sure you have signed a verbal agreement before you sign. If you fail to sign the prior agreement, the insurance provider will claim that it is a work product.
  • Ask for a copy of all medical records and bills from your doctor.
  • Keep a daily log of your pain. This will be used to calculate your award for pain and suffering. This includes both mental and bodily suffering.

Speak with a Houston Uber and Lyft rideshare accident attorney today!.